ManageEngine

ManageEngine is a comprehensive SaaS platform designed to help companies of all sizes manage their IT operations efficiently.

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It provides over 90 individual products and free tools that cover various IT management needs, including servers, security solutions, service desks, and Active Directory platforms.

The platform's versatility extends to managing different devices, from personalized desktop PCs at work and laptops used for business purposes at home, to mobile devices that enable work on the go.

With ManageEngine, businesses can take full control of their IT infrastructure and ensure smooth operations across multiple device types.

This Zoho ManageEngine solution can help technicians and IT managers of all technical levels to take control of their IT platforms with support from both cloud and on-premises products that can streamline daily workflow, boost productivity, enable easy collaboration, and provide a stable and secure digital domain that is hardened against unauthorized access and accidental data leaks.



This platform can be used to establish any computing service that teams and companies need in their daily work, from internal IT support to collaboration assistance, internal ticketing system, project visualization, task tracking and reporting, and much more.

Main Features

• IT management on an Enterprise scale.
• Adaptive network monitoring.
• Identity and access management.
• Hardened security.
• Modular deployment for teams and companies of all sizes.
• Advanced analytics and reporting.
• Support for a wide array of cloud solutions.

How to Use

ManageEngine for Windows PC is a comprehensive IT management platform for professional teams and businesses of all sizes. To get it deployed on a company network, users simply have to create an account, download management software, and start managing their IT infrastructure and operations.

This procedure can be greatly accelerated with a built-in knowledge base of best practices as well as enterprise-grade customer support.

User Interface

The user interface is clean and intuitive, making it easy to manage your IT operations. The main app dashboard for its core “Application Manager” app focuses on easy discovery of all its tools.

Its main interface is separated into eight main tabs (Intro, Home, Monitors, EUM, Alarms, Reports, Support, and Admin), with each of those tabs hosting an incredible variety of real-time gathered information, filtering tools, and advanced services.

Key Solutions

Identity and access management
Manage, govern, and secure digital identities and privileged access

Enterprise service management
Design, automate, deliver, and manage IT and business services

Unified endpoint management and security
Manage and secure desktops, servers, laptops, mobile devices, and web browsers

IT operations management
Monitor and manage your network, servers, and applications

Security information and event management
Secure your network from cyberattacks and ensure compliance

Advanced IT analytics
Visualize IT data and gain actionable insights into IT operations

Low-code app development
Build powerful custom applications rapidly and launch them on-premises

Cloud solutions for enterprise IT
Scale your IT to support multi-cloud and hybrid infrastructures

Remote work management
Manage your IT to enable remote work for your distributed workforce

Cybersecurity solutions
Protect your organization from internal and external cyber threats

IT management for MSPs
Grow your MSP business with scalable and secure IT management solutions

Zero Trust Security - New!
Implement a robust, hybrid-work-ready security framework

FAQs

What is ManageEngine used for?
ManageEngine is an IT management platform that provides tools for network monitoring, device management, IT service management, and cybersecurity. It helps businesses manage their IT infrastructure efficiently through automation, analytics, and centralized control.

What types of products does ManageEngine offer?
ManageEngine offers over 60 enterprise tools, including solutions for network performance (OpManager), endpoint management (Endpoint Central), help desk operations (ServiceDesk Plus), Active Directory management (ADManager Plus), and IT security (Log360).

Is ManageEngine suitable for small businesses or only enterprises?
ManageEngine serves both small to medium-sized businesses and large enterprises. Many of its products are modular and scalable, allowing organizations to start small and expand their usage as their IT needs grow.

Does ManageEngine offer cloud-based solutions?
Yes, ManageEngine provides both on-premises and cloud-based versions of its software. The cloud options allow remote access, easier deployment, and automatic updates without the need for local infrastructure maintenance.

How secure is ManageEngine software?
ManageEngine implements strict security protocols, including data encryption, role-based access control, multi-factor authentication, and regular vulnerability updates. Its security tools also help organizations maintain compliance with GDPR, HIPAA, and other standards.

Does ManageEngine offer free trials or demos?
Yes, most ManageEngine products offer a free trial period or demo version so users can test their functionality before committing to a purchase. Some tools also have permanently free editions with limited features for smaller environments.

What areas of operations are covered by this SaaS IT management platform?

• Identity and Access
• Enterprise Service
• IT Operations
• Security and Event Management
• IT Analytics
• Low-code App Development
• Cloud Solutions
• MSP Solutions

Alternatives

Zoho - Premium suite of business applications, including IT management tools.

SolarWinds - A comprehensive IT management platform with a wide range of advanced features.

Pricing

Pricing of this SaaS IT Management varies depending on the specific product and the number of managed users.

All its premium features can be tested in a 30-day FREE TRIAL.

System Requirements

This SaaS solution does not have strict minimum hardware requirements, since it was made to be highly adaptive to all hardware solutions used by businesses of all sizes.

PROS

• Monitoring, managing, and securing IT infrastructure from a single powerful dashboard.
• Comprehensive IT management SaaS solution.
• Intuitive user interface.
• Wide range of products to suit different needs.
• Used by some of the most famous Fortune 500 companies, including AT&T, Sony, L'Oréal, NEC, Barclays, and many others.

CONS

• Possibly quite expensive for small businesses.
• Best suited for experienced IT technicians and managers.

Conclusion

ManageEngine is a powerful tool for businesses looking to improve their IT management with battle-tested solutions that can boost productivity and protect sensitive data with ease.