Botsonic

Botsonic is a no-code AI chatbot cloud service that leverages all the latest GPT-4 and natural language processing (NLP) capabilities to create custom chatbots that are ready for integration into WordPress websites and custom online destinations that heavily focus on customer relations.



The use of this service can help any team and organization to infuse their web product with multilingual support, precise responses, and seamless omnichannel conversations that can bring dramatic savings, faster resolution of support queries, and a 100% increase in ESAT.

In its current version, this web service can handle up to 1000 concurrent chats, enabling even the largest businesses to dramatically optimize their customer support platform, boost lead generation, and revolutionize their customer eCommerce experience.

And best thing yet, the basic version of this service can be tested in a feature-limited FREE tier of use, with three premium offerings that unlock the full potential of this AI-powered chatbot.



Key Features

• Customizable chatbots trained on your data.
• Multilingual support for over 25 languages.
• Fully optimized for WordPress, Squarespace, and other modern website platforms.
• Built-in multichannel capabilities (WhatsApp, Messenger, Slack, Telegram).
• Instant answers from diverse sources.
• Secure, precise responses that boost positive eCommerce experience.
• Personalized branding and customization.
• Embeddable widgets.
• Fully GDPR compliant.
• Used by over 5 million businesses and teams.

Installation and Setup

Setting up a Botsonic chatbot is straightforward and can be completed in a few minutes. The service supports manual embedding of chatbots into user websites, or booking a demo with platform developers who can lead teams and businesses into the most optimal sequence of integration.



Users with limited technical knowledge can use easily available embedded scripts for easy integration into websites, and specific tutorials are available for popular platforms like WordPress, Wix, and Squarespace.

How to Use

Once integrated into a target website, users can modify a wide variety of options to make their AI chatbot as useful as possible. This includes the ability to train with user-provided custom data, visual theming, use of custom brand logos, and more.



Botsonic is user-friendly and requires no coding knowledge. Users can upload their knowledge base, customize the chatbot's appearance, and integrate it into their website or other channels.

How various industries are already using Botsonic

• Education: Virtual Campus Copilot
• Real Estate: AI Property Assistant
• Healthcare: Virtual Health Advisor
• Retail: AI Shopping Assistant
• Hospitality: Concierge AI Copilot
• Travel: Interactive Travel Planner

Resolve 70% of customer questions

• Train instantly on your support content
• Serve global customers in 50+ languages
• Integrate on the web, WhatsApp, SMS, and other channels
• Automatically measure resolutions
• Seamless live agent handoff for complex queries
• Understand the impact on key metrics like CSAT

User Interface

The user interface of this cloud service is intuitive and easy to navigate, providing everyone with access to drag-and-drop tools and pre-built templates for quick chatbot creation.

In addition to no-code deployment, it also supports full customization of all aspects of chatbot functionality, enabling technical users to fully customize their chatbot service.



FAQs

What is Botsonic and what does it do?
Botsonic is a no-code AI chatbot builder that lets you create intelligent, GPT-powered chatbots for websites and other platforms without writing any code. It uses advanced large language models to handle customer interactions, support tasks, and lead generation automatically. 

How do you train a Botsonic chatbot on your own data?
You can upload files like PDFs, documents, web links, or connect content from knowledge bases (e.g., Google Drive, Notion) so the chatbot learns from your specific information. This helps the AI provide accurate, relevant answers based on your business content. 

Can Botsonic handle languages and users globally?
Yes, Botsonic supports conversation in more than 50 languages, making it suitable for businesses with international audiences. This multilingual capability lets the chatbot interact naturally with users in their preferred language. 

Where can you deploy and integrate a Botsonic chatbot?
You can embed Botsonic chatbots directly on your website with a simple script, and connect them to messaging channels like WhatsApp, Telegram, and other platforms or business tools. It also supports integrations with customer service systems such as Zendesk and Freshdesk for live agent handoff. 

Does Botsonic offer analytics and monitoring features?
Yes, the platform includes analytics that let you track metrics like conversation volume and resolution rates, helping you understand chatbot performance and user behavior. This data can guide improvements to your bot’s responses over time.

Is it safe?
Yes, this service is highly reliable in providing accurate responses without leaking any of the private/business data to website clients it serves.

Alternatives

ChatBot - All-in-one platform to build and launch conversational chatbots

ChatSonic - A comprehensive ChatGPT-based chatbot that has built-in support for voice inputs.

QuillBot - AI-powered paraphrasing tool that will enhance your writing!

Pricing

Starter - $19 /monthly or $192 annually

• Includes 1 team member
• Includes 1,000 messages /month
• 1 chatbot
• 10M uploaded characters
• 3 Agentic Actions
• GPT-4o mini AI model
• Lead capture forms
• Upload sitemaps with up to
• 5,000 URLs
• Apps and Integrations (Whatsapp, Facebook Messenger, Telegram, Zapier, Wordpress, Google Tag Manager, Google Drive)

Professional - $49 monthly or $492 annually

Everything in Starter, plus:

• Includes 2 team members
• Includes 3,000 messages /month
• 2 chatbots
• 50M uploaded characters
• 5 Agentic Actions
• Access to GPT-4o and upcoming AI models
• Automated email transcripts
• Request callback button
• Apps and Integrations (Everything in Starter, plus: Slack, Google Chat, Calendly, Notion)

Advanced - $299 monthly or $2988 annually

Everything in Professional, plus:

• Includes 5 team members
• Includes 12,000 messages /month
• 100M Upload Characters
• Create industry-specific workflows with AI agents that reason and execute tasks automatically
• 5 workflows and 10 agentic actions
• No limit on sitemap size
• Auto-sync from your website and 3rd party platforms
• 1 training session
• Dedicated Slack channel for 1 month (optional)
• API Access

Enterprise (Custom Pricing)

Everything in Advanced, plus:

• Custom number of team members
• Custom number of messages
• Custom number of chatbots
• Custom upload characters
• Custom number of behaviors and abilities
• 1 training session
• Dedicated Slack channel for 1 month (optional)
• Advanced branding
• Advanced AI analytics
• SSO/SAML login
• 2 Training sessions
• Priority support
• Dedicated Slack channel for
• direct support (Optional)
• Invoicing options
• API Access
• Audit log 
• Handoffs
• Advanced integrations

PROS

• No-code development.
• Multilingual support.
• Multichannel capabilities.
• Personalized branding and customization.
• Instant answers from diverse sources.
• Embeddable widgets
• Optimized for websites, e-commerce platforms, social networks, and text chat platforms.
• Flexible pricing options.

CONS

• Limited to GPT-4 capabilities.
• Not as flexible as a seasoned customer relations representative.

Conclusion

Botsonic is a powerful eCommerce customer relation chatbot that empowers teams and businesses of all sizes to revolutionize the way they interact with their website visitors and customers with lifelike ChatGPT-4 AI capabilities. It promotes a full no-code customization of the chatbot experience, with an incredible offering of advanced and premium tools for use on the world’s most visited online platforms.