Use the Creative Cloud Cleaner Tool to solve installation problems

Adobe Creative Cloud Cleaner Tool

Adobe Creative Cloud Cleaner Tool

  -  8.3 MB  -  Freeware
  • Latest Version

    Adobe Creative Cloud Cleaner Tool LATEST

  • Review by

    Michael Reynolds

  • Operating System

    Windows XP / Vista / Windows 7 / Windows 8 / Windows 10

  • User Rating

    Click to vote
  • Author / Product

    Adobe Inc. / External Link

  • Filename


The Adobe Creative Cloud Cleaner Tool allows you to more precisely remove installation records for Creative Cloud or Creative Suite applications that may have become corrupted or may be causing problems with a new installation. It can be particularly helpful if you have installed prerelease software on your system, and now want to remove it.

Adobe Creative Cloud Cleaner Tool Screenshot 1

If you’re having trouble installing Creative Cloud apps, Creative Suite (CS3–CS6) apps, Photoshop Elements, or Adobe Premiere Elements, the Adobe CC Cleaner Tool can help. Likewise, if you're unable to connect to Adobe servers, the tool can help by removing entries in your computer's host files that are blocking access to Adobe software and servers. Run the Adobe CC Cleaner Tool to resolve some Creative Cloud or Creative Suite installation issues.

When should you employ the Adobe Creative Cloud Cleaner tool? Use this tool cautiously, ensuring you have taken the necessary precautions, such as backing up relevant folders, when encountering any of the following issues:
  • You've attempted to repair or uninstall the Creative Cloud desktop app, yet you still cannot update or install your Creative Cloud application.
  • You desire a complete removal of older Adobe software from your system.
  • Your Creative Cloud app fails to launch, despite prior attempts at uninstalling and reinstalling it.
  • Even after trying common solutions multiple times, you are unable to sign in to Adobe apps.
  • You're experiencing connectivity issues with Adobe servers and have limited access to Adobe apps and services.

Uninstallation Cleanup: It thoroughly removes any leftover files, folders, or registry entries from previous Adobe software installations, ensuring a clean slate for reinstallation or updates.

Repair and Reset Options: The tool provides the option to repair Adobe Creative Cloud installations that have become corrupted or unstable. Additionally, it allows users to reset preferences for Adobe applications, helping to resolve issues related to misconfigured settings.

Simplified Interface: The tool features a user-friendly interface with clear instructions, making it accessible even for users with limited technical expertise.

Advanced Log Generation: It generates detailed logs during cleanup or repair processes, which can be helpful for troubleshooting and diagnosing issues.

Compatibility: The Adobe CC Cleaner Tool is designed to work with both Windows and macOS systems, ensuring broad compatibility.

Installation and Setup
  • Visit the official Adobe website or FileHorse to download the tool.
  • Run the downloaded installer and follow the on-screen instructions.
  • Once installed, launch the application.
  • Follow the prompts and select the specific Adobe Creative Cloud software you want to clean or repair.
  • The tool will guide you through the cleanup or repair process step by step.
How to Use
  • Launch the tool.
  • Select the Adobe Creative Cloud applications you want to address (e.g., Photoshop, Illustrator).
  • Choose whether you want to clean or repair the selected applications.
  • Follow the on-screen instructions, which will guide you through the process.
  • After completion, the tool will provide a detailed log of the actions taken.

Can I use the Adobe Creative Cloud Cleaner Tool to uninstall all Adobe applications at once?
No, the tool allows you to select and clean or repair individual Adobe applications. If you wish to remove all Adobe software, you'll need to repeat the process for each application.

Is the Adobe CC Cleaner Tool safe to use?
Yes, when used as instructed, the tool is safe and designed to remove only Adobe-related files and entries. However, always exercise caution and back up important data before using any cleaning tool.

Will using this tool delete my personal files or settings?
No, the tool is designed to target Adobe-related files and settings, leaving your personal data and non-Adobe software untouched.

Do I need to be connected to the internet to use the tool?
No, the Adobe Creative Cloud Cleaner Tool does not require an internet connection to perform its cleanup or repair operations.

Does using the tool guarantee a problem-free Adobe installation afterward?
While the tool can resolve many installation issues, it may not fix all problems. In some cases, you may need to contact Adobe Support for further assistance.

  • Free and official solution from Adobe.
  • Simplified user interface for easy navigation.
  • Effectively resolves installation and uninstallation issues.
  • Generates detailed logs for troubleshooting.
  • Compatible with both Windows and macOS.
  • Limited functionality beyond Adobe software cleanup.
  • May not resolve all Adobe-related problems.
  • Requires manual selection of applications for cleanup or repair.

The Adobe Creative Cloud Cleaner Tool is a valuable utility for Adobe Creative Cloud users facing persistent installation, uninstallation, or update issues. Its simplicity, effectiveness, and official backing from Adobe make it a trusted solution for maintaining a clean and stable Adobe software environment.

While it may not address every possible problem, it serves as a useful troubleshooting tool in the toolkit of any Adobe enthusiast or professional. Best of all, it comes at no cost, making it an accessible resource for all Creative Cloud subscribers. If you're struggling with Adobe software issues, give the Adobe CC Cleaner Tool a try before seeking further support, and it may just be the solution you need to get back to your creative work with minimal disruption.

Also Available: Download Adobe Creative Cloud Cleaner Tool for Mac

  • Adobe Creative Cloud Cleaner Tool Screenshots

    The images below have been resized. Click on them to view the screenshots in full size.

    Adobe Creative Cloud Cleaner Tool Screenshot 1